FAQ
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Internet
GPON (Fiber Optic)
When subscribing to the Internet service, relevant documents verifying the identity of the customer or the company may be required. The required documents may vary depending on the type of service and the installation address.
Ayrılmış xətt
A dedicated Internet line provides businesses with a stable, fast, and reliable connection. The service offers high data transmission capacity, continuous connectivity, and customized solutions tailored to the company’s needs. It is especially suitable for offices, enterprises, and businesses with high Internet usage requirements.
Telephony
To subscribe to the telephone service, you can contact our hotline at (012) 311 09 99.
Yes, you can use both Internet and telephony services together.
The documents required for the telephone service are determined according to the status of the applicant or company and the installation address.
Equipment
The TP-Link XC220-G3 device is used to provide the Internet service. This device supports fiber-optic connectivity and ensures stable distribution of the Internet connection.
Internet Speed
To change your Internet speed, you can contact our hotline at *(012) 311 09 99* and submit a request. Based on your request, the available technical capabilities will be checked and a suitable speed option will be offered to you.
You can check your Internet speed using various online speed test platforms. The results may vary depending on the device being used, Wi-Fi connection, modem/router, the number of devices connected to the network, and other factors. For more accurate results, it is recommended to connect your device directly to the router using a *LAN cable* and perform the speed test.
Monthly Payment
You can make your monthly payment using the following methods: Online:* Million.az, Smartpay.az, Expresspay.az Payment terminals: Milliön, eManat, Ekspresspay Mobile applications: M10, Mpay, mobile banking applications Traditional methods: Post offices, banks, and telecommunications service centers
Addresses
To check service availability and connection options in your area, you can contact our hotline at (012) 311 09 99. Based on your request, the technical availability at your address will be checked.
